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Stand/wall mount Stand/wall mount

Summary

  • Failure mode Weak mouldings and the TV weight being held purely by the plastic casing can lead to cracking and failure
  • Durability feature Strong materials (e.g. steel stand insert/steel chassis) and fully formed mouldings are required combined with strength testing.
  • Cost

Good practices

  • Good practicesRobust steel reinforced or glass stand attaching to steel chassis
  • Good practices Steel wall mount attaching to steel chassis
  • Good practices Quality control procedures to check moulding quality

Bad practices

  • Bad practicesStand and wall mounts entirely plastic
  • Bad practices TV weight supported on plastic case only
  • Bad practices No supporting steel chassis
  • Bad practices No quality control procedures

Key facts

  • People expect TVs to last 5 to 10 years
  • Barriers to buying own-brand products is the perception that they are less reliable 

Icon key

  • Failure mode Failure mode
  • Durability features Durability features
  • Cost saving Cost saving
  • Low cost Low cost
  • Cost neutral Cost neutral
  • High cost High cost

Specification for improved performance

The specification below provides the recommended improvements needed to improve product durability. They are ranked from bronze to gold based on the effectiveness of the change in improving durability, with bronze being the minimum and gold being the maximum.

Durable materials / stand / wall mount

  • Strength and rigidity through using strong stand materials/inserts (such as steel, toughened glass and PC-ABS) and connections to steel chassis
  • Wall mount to be made of steel
  • Stand and wall mounts to directly attach to TV with steel screws / bolts into steel chassis
  • Only standard screw heads to be used to allow customer assembly without the need for special tools
  • Quality control procedures in place and documented to check for the above requirements. 

Evidence of stand strength and rigidity

  • Test to be applied to prove strength of design

Cost implications

Improved reliability of components can reduce early returns and improve brand reputation which, in turn, can lower business costs and increase long-term sales.

To calculate overall cost savings for your business, use the WRAP cost/benefit analysis tool (currently in draft form and available on request).

Saving

Neutral

Use of screws and bolts to secure stand and wall mount to chassis. 

The use of steel screws and bolts should add a few pence as these parts are widely available ‘off the shelf’. If modifications to the chassis are required this would add additional cost.

Low cost

Specifying a stronger material for stand and wall mount

The use of a stronger stand materials (such as steel reinforcing in the stand) should add only tens of pence to the unit cost assuming no tooling or chassis changes are required.  

Stand test

Physical testing of a small sample of production TVs (rather than QC of a percentage of each batch) is low cost when spread across a whole order.  

High cost